INTRODUCTION

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), PORTO TEAM SLU informs that it is the owner of the website. In accordance with the requirements of article 10 of the aforementioned Law, PORTO TEAM SLU informs of the following data:

RAZÓN SOCIAL	BABBO TEAM
NIF	B57305427
DIRECCIÓN POSTAL	TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS)
DIRECCIÓN ELECTRÓNICA	reservas@hostalportocolom.com
TELÉFONOS	971 825 323
REGISTRO MERCANTIL	tomo …………….., folio …………….., hoja …………….. e inscripción ……………..
OBJETO PRINCIPAL	reserva de alojamientos y servicios vacacionales

 

 

USER AND LIABILITY REGIMEBrowsing, accessing and using the PORTO TEAM SLU website confers the status of user, by which all the conditions of use established herein are accepted, from browsing the PORTO TEAM SLU website, without prejudice to the application of the corresponding regulations of mandatory legal compliance as the case may be.

The PORTO TEAM SLU website provides a wide variety of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:

▪ The veracity and legality of the information provided by the user in the forms provided by PORTO TEAM SLU for access to certain content or services offered by the website.
▪ The use of the information, services and data offered by PORTO TEAM SLU contrary to the provisions of these conditions, the Law, morality, good customs or public order, or which in any other way may result in injury to the rights of third parties or the operation of the website itself.

LINKS POLICY AND DISCLAIMERS PORTO TEAM SLU is not responsible for the content of the websites that the user may access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content of other websites on the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites not owned by it that may be accessed through the links.

PORTO TEAM SLU declares that it has adopted all necessary measures to avoid any damage to the users of its website that may arise from browsing its website. Consequently, PORTO TEAM SLU is not responsible, under any circumstances, for any damage that the user may suffer while browsing the Internet.

MODIFICATIONS

PORTO TEAM SLU reserves the right to make any changes it deems appropriate, without prior notice, to the content of its website. This includes the content of the website, the conditions of use of the website, or the general terms and conditions of contract. These changes may be made through its website by any means admissible by law and will be binding during the time they are published on the website and until they are validly modified by subsequent modifications.

INTELLECTUAL AND INDUSTRIAL PROPERTY PORTO TEAM SLU, by itself or as an assignee, is the owner of all intellectual and industrial property rights of its website, as well as the elements contained therein (for example, images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by PORTO TEAM SLU. They will therefore be works protected as intellectual property by the Spanish legal system, and both Spanish and European regulations in this field, as well as international treaties relating to the subject matter and signed by Spain, will be applicable to them.

All rights reserved. Pursuant to the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of PORTO TEAM SLU, is expressly prohibited.

The user undertakes to respect the intellectual and industrial property rights owned by PORTO TEAM SLU. You may view the elements of the portal and even print, copy and store them on your computer’s hard drive or any other physical medium, provided that it is solely and exclusively for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system installed on the pages of PORTO TEAM SLU.

SSL CERTIFICATE (SECURE SOCKETS LAYER) The SSL CERTIFICATE provides authentication, privacy and security of information between PORTO TEAM SLU and the user.

PORTO TEAM SLU has a security certificate that is used by SSL CERTIFICATE to make secure connections.

In this process, several parameters are established to make the connection securely and it is established using pre-established keys, encoding and decoding all the data sent until the connection is closed.

LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION PORTO TEAM SLU also reserves the right to file civil or criminal actions it deems appropriate for the improper use of its website and content, or for non-compliance with these conditions.

The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. PORTO TEAM SLU has its registered office in ILLES BALEARS, Spain.

Contracts concluded electronically in which a consumer is a party shall be deemed to have been concluded in the place where the consumer has his or her habitual residence.

Electronic contracts between entrepreneurs or professionals, in the absence of an agreement between the parties, shall be deemed to have been concluded in the place where the service provider is established.

Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: https://ec.europa.eu/consumers/odr/

SOCIAL MEDIA PRIVACY POLICY

In accordance with the provisions of current and applicable regulations on the protection of personal data and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), PORTO TEAM SLU informs users that it has created a profile on the social networks Facebook and Twitter, with the main purpose of advertising its products and services.

PORTO TEAM SLU data:

• NIF: B57305427
• ADDRESS: TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS)
• EMAIL: reservas@hostalportocolom.com
• WEB DOMAIN: https://www.hostalportocolom.com/
• The user has a profile on the same Social Network and has decided to join the page created by PORTO TEAM SLU, thus showing interest in the information that is published on the Network. By joining our page, you give us your consent to process the personal data published on your profile. The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy. PORTO TEAM SLU has access to and processes the user’s public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any processing system.

Rights of interested parties

In relation to the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, which you have and which can be exercised before PORTO TEAM SLU, in accordance with the GDPR, you must take into account the following nuances:

• Right of Access: This is the right of the user to obtain information about their specific personal data and the processing that has been or is being carried out, as well as the information available about the origin of said data and the communications made or planned for said data.
• Right of Rectification: This is the right of the affected party to have data that is found to be inaccurate or incomplete modified. It may only be satisfied in relation to information that is under the control of PORTO TEAM SLU, for example, deleting comments published on the page itself, images or web content where the user’s personal data appears.
• Right to Limitation of Processing: This is the right to have the purposes of processing originally intended by the data controller limited.
• Right to Deletion: This is the right to delete the user’s personal data, except as provided for in the GDPR itself or in other applicable regulations that determine the obligation to retain said data in a timely manner.
• Right to portability: The right to receive the personal data that the user has provided, in a structured format, of common use and machine-readable, and to transmit them to another controller.
• Right to Objection: It is the right of the user to not have their personal data processed or to have the processing of said data by PORTO TEAM SLU cease.

PORTO TEAM SLU realizará las siguientes actuaciones:

• Access to public profile information.
• Publication in the user’s profile of all information already published on the PORTO TEAM SLU page.
• Sending personal and individual messages through the Social Network channels.
• Page status updates that will be published on the user’s profile.

Users can always control their connections, delete content that no longer interests them, and restrict who they share their connections with. To do so, they must access their privacy settings.

Publications

Once the user has joined the PORTO TEAM SLU page, he/she may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network. In all cases, the user must be the owner of the content, have the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether text, graphics, photographs, videos, etc., that violates or is likely to violate morality, ethics, good taste or decorum, and/or that infringes, violates or breaches intellectual or industrial property rights, the right to image or the Law, is expressly prohibited. In these cases, PORTO TEAM SLU reserves the right to immediately remove the content, and may request the permanent blocking of the user.

PORTO TEAM SLU will not be held responsible for the content that a user has freely published.

Users must bear in mind that their publications will be known by other users, and therefore they are primarily responsible for their privacy.

The images that may be published on the page will not be stored in any processing system by PORTO TEAM SLU, but they will remain on the Social Network.

Contests and promotions

PORTO TEAM SLU reserves the right to hold competitions and promotions, in which the user linked to its page may participate. The rules of each of them, when the Social Network platform is used for this purpose, will be published on it. Always complying with the LSSI-CE and any other applicable regulations.

The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.

Advertising

PORTO TEAM SLU will use the Social Network to advertise its products and services. In any case, if it decides to process your contact information to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the GDPR and the LSSI-CE.

Recommending the PORTO TEAM SLU page to other users so that they can also enjoy the promotions or be informed of its activity will not be considered advertising.

Below we detail the link to the privacy policy of the Social Network:

• Facebook: https://es-es.facebook.com/privacy/explanation
• Twitter: https://twitter.com/privacy

GENERAL BOOKING CONDITIONS

Information prior to booking
These General Booking Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between PORTO TEAM SLU and the user or client for the contract made through the forms that PORTO TEAM SLU makes available on its website https://www.hostalportocolom.com/

The reservation through the PORTO TEAM SLU websites will imply the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for the user’s navigation through the pages owned by PORTO TEAM SLU.

These conditions will be applicable without prejudice to the application of the legal regulations on the matter that are applicable in each case.

The General Contracting Conditions regulate the distance booking relationship between PORTO TEAM SLU and the user or client, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Contracting Conditions, Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.

PORTO TEAM SLU reserves the right to make any changes it deems appropriate, without prior notice, to the General Conditions. These changes may be made, through its websites, by any means admissible by law and will be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, PORTO TEAM SLU reserves the right to apply, in certain cases, Specific Contract Conditions with preference to these General Conditions when it deems it appropriate, announcing them in a timely and appropriate manner.

All the contents of the website are in Spanish, English and German.

PORTO TEAM SLU informs that the reservation procedure through its websites is detailed in the corresponding section for formalizing the reservation.

Likewise, PORTO TEAM SLU informs that the user can have access to the conditions of use available on the same website.

By making a reservation with PORTO TEAM SLU through its website, the user or client expressly declares that he/she is aware of, understands and accepts these conditions of use and the General Conditions. Likewise, the user declares that he/she is of legal age and has the legal capacity and authority necessary to access the PORTO TEAM SLU websites and to make a contract through them. The user is responsible for treating the identity and password obtained during registration as a client confidentially and responsibly, and may not transfer them to another party.

Once the reservation has been made, the user will see the confirmation of his/her reservation on screen, and may print it as proof of the reservation made.

The reservation confirmation and the proof of the reservation (printout made by the user) will not be valid as an invoice.

RESERVATION OPERATION

Reservation offer and price reference.

In compliance with current regulations and, in particular, Law 34/2002 on information society services and electronic commerce, PORTO TEAM SLU offers information on all possible reservations, their characteristics and prices in the corresponding section for formalizing reservations. However, PORTO TEAM SLU reserves the right to withdraw, replace or change the offers offered to its customers through its website, by simply changing their content. In this way, the products and/or services offered at any time by the PORTO TEAM SLU website will be governed by the General Conditions in force in each case. Likewise, the company will have the right to stop offering, without prior notice and at any time, access to the aforementioned products and/or services.

Price indication

Each possible reservation offered will have its price indicated in Euros and whether it includes VAT or any other applicable tax. The prices indicated on the screen will be those in effect at any given time, except for typographical errors. When the price is different for the reason stated above, PORTO TEAM SLU will notify the client via email before proceeding to charge the reservation.

Availability

The availability of the offers offered by PORTO TEAM SLU through its website may vary depending on customer demand. Although PORTO TEAM SLU updates the database periodically, the reservation requested by the customer may be full at that time. In such case, PORTO TEAM SLU will send an email to the customer informing them of the unavailability of the offer.

Payment methods

For reservations made through its website, PORTO TEAM SLU requests the details of a credit card from the person making the reservation, in order to guarantee the effectiveness of the reservation. We remind you that the establishment does not charge your credit card when making this reservation. The card is used only as a guarantee. The establishment reserves the right to check the validity of the credit card before the client’s arrival. The invoice corresponding to the reservation will be settled directly at the establishment, either in cash, by credit card or in any other way accepted by the establishment.

Cancellation of reservation

If cancellation is made more than 24 hours in advance, the establishment will not charge any fees. If cancellation is made less than 24 hours in advance, the establishment will be entitled to charge part of the total amount to be paid to the credit card number provided.

Withdrawal

According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, supplies of services or goods made according to the consumer’s specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

DATA PROTECTION

In accordance with the applicable and current regulations on data protection, PORTO TEAM SLU informs users that the personal data collected during the registration and/or reservation process will be incorporated into the processing system owned by PORTO TEAM SLU, for the purpose of processing such actions by the user and managing subsequent actions arising from them.

Your data will be kept for the period strictly necessary to comply with the purposes previously provided, except for legal obligations to retain them.

We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and consent.

In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the address mentioned above or by email to reservas@hostalportocolom.com. You may contact the competent Control Authority to submit any claim you consider appropriate.

APPLICABLE LEGISLATION AND JURISDICTION

Likewise, PORTO TEAM SLU reserves the right to file any civil or criminal actions it deems appropriate for the improper use of its website and content or for non-compliance with these conditions.

The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spanish territory. If any dispute arises, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. PORTO TEAM SLU has its registered office in ILLES BALEARS, Spain.

RIGHT OF WITHDRAWAL – FURTHER INFORMATION CLAUSE FORM RIGHT OF WITHDRAWAL In accordance with the provisions of current and applicable regulations on the protection of personal data, we inform you that the data obtained from this form will be incorporated into an automated file under the responsibility of PORTO TEAM SLU in order to meet your right of withdrawal pursuant to the provisions of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16.

You may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing of the same, by sending your request to the address TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS) or to the email reservas@hostalportocolom.com.

You may contact the competent Control Authority to submit any claim you consider appropriate. Sending this form implies the formalisation of your right of withdrawal and, consequently, the extinction of the obligation to execute the contract entered into between the parties. Once your request has been processed, PORTO TEAM SLU will send you an acknowledgement of receipt through the communication channel that you have indicated in the aforementioned form. We remind you that you must keep it as proof of the exercise of your right of withdrawal.

MODEL WITHDRAWAL FORM (WEB FORM) PORTO TEAM SLU may include the following withdrawal form on its website with the minimum content indicated:

WITHDRAWAL FORM

Date
Order received/service
Name of the interested party
Address of the interested party
Email
Other means of contact

In accordance with the provisions of current and applicable regulations on the protection of personal data, we inform you that the data obtained from this form will be incorporated into an automated file under the responsibility of PORTO TEAM SLU in order to meet your right of withdrawal, pursuant to the provisions of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16.

You may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing of the same, by sending your request to the address TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS) or to the email reservas@hostalportocolom.com.

You may contact the competent Control Authority to submit any claim you consider appropriate.

Sending this form implies the formalisation of your right of withdrawal and, consequently, the extinction of the obligation to execute the contract entered into between the parties. Once your request has been processed, PORTO TEAM SLU will send you an acknowledgement of receipt through the communication channel that you have indicated in the aforementioned form. We remind you that you must keep it as proof of the exercise of your right of withdrawal.

WITHDRAWAL FORM TEMPLATE (DOWNLOADABLE OR PAPER FORMAT) PORTO TEAM SLU may provide the user, free of charge and accessible, with the following withdrawal form with the minimum content indicated. The user must complete it and send it to the entity so that they can retain the acknowledgment of receipt.

WITHDRAWAL FORM

PORTO TEAM SLU
TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS)
971 825 323
reservas@hostalportocolom.com
I hereby inform you that I am withdrawing from the contract of sale of the following product/service:
Order received/service
Name of the interested party
Address of the interested party
Email address
Other means of contact

Date and place Signature of the interested party

In accordance with the provisions of current and applicable regulations on the protection of personal data, we inform you that the data obtained from this form will be incorporated into an automated file under the responsibility of PORTO TEAM SLU in order to meet your right of withdrawal pursuant to the provisions of Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of 16 November.

You may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing of the same, by sending your request to the address TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS) or to the email reservas@hostalportocolom.com.

You may contact the competent Control Authority to submit any claim you consider appropriate.

Sending this form implies the formalisation of your right of withdrawal and, consequently, the extinction of the obligation to execute the contract entered into between the parties. Once your request has been processed, PORTO TEAM SLU will send you an acknowledgement of receipt through the communication channel that you have indicated in the aforementioned form. We remind you that you must keep it as proof of the exercise of your right of withdrawal.

PORTO TEAM SLU must provide a valid email address to exercise the right of withdrawal or any other form of lasting communication.